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This research investigates opportunities and challenges in developing Kenyan language AI-as-a-Service solutions that enhance business operational efficiency while promoting digital inclusivity. Core questions:
Safaricom's second Spark Accelerator cohort reveals a calculated transformation strategy, selecting 10 ventures from 200+ applications to deepen M-PESA's ecosystem (processing KES 2.3 trillion annually) while targeting Kenya's underserved markets through embedded finance, AI-powered solutions, and SME digitization platforms.
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